SiS provides a wide array of Enterprise equipment maintenance services. SiS Care includes printer and desktop equipment maintenance, server installation and maintenance and network support.
These services are offered in and out of warranty depending on the manufacturer. SiS specializes in supporting multi-vendor PC environments from the desktop through the mid-range and enterprise network environment. Types of hardware supported includes: servers, laptops, desktops, laser printers, scanners, plotters, matrix printers, hubs/routers, wireless devices, video conferencing equipment and other mid-range systems.
SiS currently performs warranty services and renewals for HP, Dell, Microsoft, Symantec, EMC, etc. All warranty services are delivered to customers in accordance with the OEM’s warranty policies.
In addition to standard warranty, SiS offers a variety of warranty uplift service programs with increased coverage and response time requirements. Out-of- warranty repairs are provided for a wide range of equipment.
Enterprise maintenance provides many benefits to customers, including:
SiS Care provides expert support to Government and Business with:
The combination of our experienced in-house staff and a comprehensive infrastructure provides high quality, personalized customer service, complete tracking of service incidents, cradle to grave call management, effective and accurate communications with our clients, automated parts ordering and management, and detailed client reporting.